top of page

Limited Warranty Terms and Conditions – KleverWheels

Golf Carts

​

The KleverWheels SRL provides that any new electric vehicle (the “Vehicle”) and/or battery and/or battery charger purchased from KleverWheels, shall be free from defects in material or workmanship under normal use and service (the “Limited Warranty”).  This Limited Warranty with respect only to parts for defects reported to KleverWheels no later than the following warranty periods for the Vehicle parts and components set forth below (the “Warranty Period”): 

All KleverWheels golf cart models

Warranty Period

FRAME - 5 years

Lead-acid battery - Earlier of 1 year or 8000 km* 

Lithium LiFePo4 battery:
- KleverOro and KleverEvo - Earlier of 5 years or 40,000 km* 

 - KleverLux, KleverCargo and KleverEco - Earlier of 3 years or 20,000 km* 

ALL OTHER PARTS AND COMPONENTS:
- KleverOro and KleverEvo  - 3 years
- KleverLux KleverCargo and KleverEco - 1 year

* Added electrical components not part of original Vehicle drive system equipment that consume equal to or more than 0.4 amps shall reduce the battery warranty by fifteen percent (15%).   Added electrical components not part of original Vehicle drive system equipment that consume less than 0.4 amps shall reduce the battery warranty by ten percent (10%).   See reverse for other battery warranty limitations, conditions and exceptions.

 

The Warranty Period for all parts and components of the Vehicle other than Lead-acid Batteries shall commence on the date of delivery to the Purchaser’s location or the date on which the Vehicle is placed in Purchaser-requested storage.  The Warranty Period for Lead-acid Batteries shall commence on the earliest of the date: (a) of Vehicle delivery to the Purchaser’s location, (b) on which the Vehicle is placed in Purchaser-requested storage or (c) that is one (1) year from the date of sale or lease of the Vehicle by Company to an authorized KleverWheels dealer or distributor.  Parts repaired or replaced under this Limited Warranty are warranted for the remainder of the length of the Warranty Period.  This Limited Warranty applies only to the Purchaser and not to any subsequent purchaser or lessee without the prior written approval of the KleverWheels Customer Care / Warranty Department.

EXCLUSIONS: Specifically EXCLUDED from this Limited Warranty are: 

  • routine maintenance items, normal wear and tear, cosmetic deterioration or electrical components damaged as a result of fluctuations in electric current; 

  • damage to or deterioration of a Vehicle, part or battery charger resulting from inadequate maintenance, neglect, abuse, accident or collision;

  • damage resulting from installation or use of parts or accessories not approved by Company, including but not limited to subsequent failures of the Vehicle, other parts or the battery charger due to the installation and/or use of parts and accessories not approved by Company;   

  • warranty repairs made by other than a Company branch or an authorized and qualified Dealer designee.  Warranty repairs by other than a Company branch or an authorized and qualified Dealer or designee without KleverWheels Customer Care Department authorization shall void the Limited Warranty; 

  • damage or loss resulting from acts of nature, vandalism, theft, war or other events over which Company has no control;

  • any and all expenses incurred in transporting the Vehicle to and from the Company or an authorized and qualified Dealer, distributor or designee for warranty service or in performing field warranty service; and

  • any and all expenses, fees or duties incurred relative to inbound freight, importation, or customs.

THIS LIMITED WARRANTY MAY BE VOIDED OR LIMITED AT THE SOLE DISCRETION OF KLEVERWHEELS IF THE VEHICLE AND/OR BATTERY CHARGER:

  • shows indications that routine maintenance was not performed per the Owner’s Manual, including but not limited to proper tire inflation, lack of charging, inadequate battery watering, use of contaminated water, loose battery holds downs, corroded battery cables and loose battery terminals;

  • lacks an adequate number of operating battery chargers, uses unapproved battery chargers or uses extension cords with battery chargers;

  • shows indications that the speed governor was adjusted or modified to permit the Vehicle to operate beyond KleverWheels specifications;

  • shows indications it has been altered or modified in any way from KleverWheels specifications, including but not limited to alterations to the speed braking system, electrical system, passenger capacity or seating;

  • s equipped with non-standard tires not approved by Company.

USE OF NON-APPROVED BY KleverWheels PARTS AND ACCESSORIES: 

THIS LIMITED WARRANTY IS VOID WITH RESPECT TO ANY PROPERTY DAMAGE OR ADDITIONAL ENERGY CONSUMPTION ARISING FROM OR RELATED TO PARTS OR ACCESSORIES NOT MANUFACTURED OR AUTHORIZED BY KleverWheels, OR WHICH WERE NOT INSTALLED BY KleverWheels, ITS DEALERS OR DISTRIBUTORS, INCLUDING BUT NOT LIMITED TO GPS SYSTEMS, COOLING AND HEATING SYSTEMS, COMMUNICATION SYSTEMS, INFORMATION SYSTEMS, OR OTHER FORMS OF ENERGY CONSUMING DEVICES WIRED DIRECTLY OR INDIRECTLY TO THE VEHICLE BATTERIES.  

REMEDY: 

Purchaser’s sole and exclusive remedy under this Limited Warranty in the event of a defect in material or workmanship in the Vehicle, any part or component, or battery charger during the applicable Warranty Period is that KleverWheels will, at its sole option, repair or replace any defective parts. If KleverWheels elects to repair or replace a defective part, KleverWheels may at its discretion provide a factory reconditioned part or new component from an alternate supplier.

All replaced parts become the sole property of KleverWheels.  This exclusive remedy will not be deemed to have failed of its essential purpose so long as KleverWheels has made reasonable efforts to repair or replace the defective parts.

DISCLAIMER: 

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED FOR THE VEHICLES, BATEERY AND BATTERY CHARGER AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH OTHER WARRANTIES BEING EXPLICITLY DISCLAIMED. 

LIABILITY LIMITATIONS: 

IN NO CASE SHALL KLEVERWHEELS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DEATH, PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM OR RELATED TO ANY ALLEGED FAILURE IN A VEHICLE, BATTTERY OR BATTERY CHARGER, OR ANY DAMAGE OR LOSS TO THE PURCHASER OR ANY THIRD PARTY FOR LOST TIME, INCONVENIENCE OR ANY ECONOMIC LOSS, WHETHER OR NOT KLEVERWHEELS WAS APPRISED OF THE FORSEEABILITY OF SUCH DAMAGES OR LOSSES.  THE RIGHT OF PURCHASER TO RECOVER DAMAGES WITHIN THE LIMITATIONS SET FORTH IN THIS SECTION IS PURCHASER’S EXCLUSIVE ALTERNATIVE REMEDY IF THE LIMITED REMEDY OF REPAIR OR REPLACEMENT OF THE VEHICLE FAILS OF ITS ESSENTIAL PURPOSE.  THE PARTIES AGREE THAT THIS ALTERNATIVE REMEDY WILL BE ENFORCEABLE EVEN IF THE LIMITED REMEDY OF REPAIR OR REPLACEMENT FAILS OF ITS ESSENTIAL PURPOSE.  ANY LEGAL CLAIM OR ACTION ARISING THAT ALLEGES BREACH OF WARRANTY MUST BE BROUGHT WITHIN THREE (3) MONTHS FROM THE DATE THE WARRANTY CLAIM ARISES.

WARNING:

ANY MODIFICATION OR CHANGE TO THE VEHICLE OR BATTERY CHARGER WHICH ALTERS THE WEIGHT DISTRIBUTION OR STABILITY OF THE VEHICLE, INCREASES THE VEHICLE’S SPEED, OR ALTERS THE OUTPUT OF THE BATTERY CHARGER BEYOND FACTORY SPECIFICATIONS, CAN RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.  DO NOT MAKE ANY SUCH MODIFICATIONS OR CHANGES.  SUCH MODIFICATIONS OR CHANGES WILL VOID THE LIMITED WARRANTY.  KLEVERWHEELS DISCLAIMS RESPONSIBILITY FOR ANY SUCH MODIFICATIONS, CHANGES OR ALTERATIONS WHICH WOULD ADVERSELY IMPACT THE SAFE OPERATION OF THE VEHICLE OR BATTERY CHARGER.

LEAD-ACID BATTERY WARRANTY LIMITATIONS, CONDITIONS AND EXCEPTIONS: 

  • The Warranty Period for electric Vehicle batteries is as recorded by the Vehicle’s controller.

  • Claims for battery warranty replacement require specific testing, as specified by the KLEVERWHEELS Customer Care / Warranty Department.  KLEVERWHEELS, or an authorized KLEVERWHEELS dealer or distributor, should be contacted to obtain a copy of the required tests, which must be performed and corrected for temperature, based upon BCI (Battery Council International) recommendations.

  • NON-FACTORY INSTALLED PARTS OR ACCESSORIES INSTALLED DIRECTLY TO LESS THAN THE COMPLETE VEHICLE BATTERY PACK WILL VOID THE WARRANTY FOR THE ENTIRE BATTERY PACK.

  • ALL NON-FACTORY INSTALLED ACCESSORIES REQUIRE THE INSTALLATION AND USE OF AN KLEVERWHEELS APPROVED DC TO DC CONVERTER THAT USES ENERGY FROM ALL BATTERIES.

Electric Vehicle charging facilities must provide the following:

  • ample electrical power to charge all Vehicles.

  • electrical socket for every charging golf cart must have an independent dedicated 15 amp circuit;

  • each golf cart must be connected to its circuit with at minimum a NEMA 15-5R three-pin receptacle

OTHER KLEVERWHEELS RIGHTS:

  • KLEVERWHEELS may perform quarter vehicle inspections (directly or through assigned KLEVERWHEELS representatives) through the term of warranty.

  • KLEVERWHEELS may improve, modify or change the design of any KLEVERWHEELS vehicle, part without being responsible to modify previously manufactured vehicles, parts, battery or battery chargers.

  • KLEVERWHEELS may audit and inspect the Purchaser’s facility, maintenance records and its Vehicles by KLEVERWHEELS representatives prior to approving a warranty claim and may contract with a third party to evaluate the Purchaser’s storage facilities and battery charging conditions.

AUTHORITY: 

No KLEVERWHEELS employee, dealer, distributor or representative, or any other person, has any authority to bind KLEVERWHEELS beyond the terms of this Limited Warranty without the express written approval of the KLEVERWHEELS Customer Care / Warranty Department. 

Kleverwheels WhatsApp
bottom of page